8 ways not to screw up Chinese business etiquette

8 ways bedrngnis to screw up Chinese business etiquette8 ways not to screw up Chinese business etiquetteAfter reading about the 9 Steps to the Confident Hire Me handshake, a Ladders reader wrote in for help with an upcoming interview business trip to China. As more companies explore doing business in China- and Mandarin becomes popular for sophisticated professionals - understanding the business customs of the growing staat can be a big boost.As a first-time visitor to China, our reader wondered how to greet the person interviewing him, his hiring manager and others on the team. More than that, he wondered if the etiquette is the same as in the U.S., Canada and Europe. We asked Stefan Verstappen, author of Chinese Business Etiquette, for some quick tips on the topic. Dont worrySince Chinese culture in general can be incredibly nuanced and complicated, Verstappen suggested not worrying about every detail since even most modern Chinese businesspeople dont know or adhere to every smal l detail. Chinas business culture is a growing one and etiquette is still being smoothed out.Wait to shakeWhen meeting people for the first time, your safest bet is to wait until the person in authority offers to shake hands and then follow their lead. Verstappen explains that the Chinese didnt use to touch each other at all when meeting, and instead used to bow with the right fist inside the left hand. In fact, Close physical contact wasnt part of their tradition but was adopted during the turn of the century, and even more so the more Westernized they become. As things evolved, Verstappen says It used to be you would only shake hands with men, not with women since it wasnt considered appropriate to touch women at all. As China becomes more modernized, women continue to demand to become active in business culture. So, what does all this evolving etiquette mean for you? Your best bet is to wait until they offer to shake hands, and if not, dont. Follow the leaderYou dont have to worr y about being perceived as being rude or ignorant. Verstappen explains in China, all social obligations are on the host. Its not your job to try to make connections. Youre there as a guest, so its up to them to make connections with you. Which is a huge relief if youre already nervous about making a great impression.Bow downMeanwhile, if someone bows to you, you dont necessarily have to follow suit, surprisingly. It really depends on the situation. Verstappen says that bowing back is fine, especially since a majority of the time it wont be a formal bow, but rather more of a nod. If they do a big bow, its probably because its a formal occasion like a state dinner, so you can bow in return. As for that small bow thats more of a nod? Verstappen says The head nod is sometimes a nervous thing and you can almost ignore it if youre unsure how to react. Speak up and observe hierarchyAnd dont worry about speaking if in fact youre there to give the presentation. When you do though, start by a ddressing the most senior person in the room. As Verstappen puts it seniority has seniority, so theyll probably be the first ones to do the talking, unless they delegate it to one of the secretaries. He also refers to the differences in deferential attitude paid to those with age and experience in China vs. Western countries If youre addressing a group of people, you should always address the oldest person first, even if the oldest person isnt the babo. Verstappen continues, Here in the West, the older you are, the more useless you become. In China, the older you become the wiser you are, the more deference you receive. Talk first to the oldest person, even if its a few words, and then talk to the boss. Drink the same amount as your host doesTo be on the safe side, you should always limit what you drink. Verstappen says Typically, they will have a toast to you. At that point The senior person at the table, or the boss will raise a glass to you. Theyll hold it in their right hand and will use the fingers of their left hand to touch the bottom of the glass. Two hands must touch the glass, theyll raise it up to you and say something. And in case youre wondering how much drinking is okay, you should take your cue from your host and Drink as much as the host does. If he downs it, you down it if he takes a sip, then you take a sip.You wont screw up Relax. No matter how badly you think you goofed, you probably didnt. Verstappen assures us that in China, they understand that you dont get their culture and because youre not Chinese youre exempt from the protocols. That said, you will get brownie points for making an effort Knowing some protocols and etiquette and how to interact with your Chinese hosts goes a long way toward advancing your reputation. So, while youre okay no matter what you do, if you actually take the time to learn some Chinese business customs, their opinion of you will be vastly improved. Keep luck on your sideVerstappen explains that the Chinese ca n be very superstitious, so whatever you do, Dont do anything unlucky. You can screw up on the protocols or the etiquette, but if you do something unlucky thats taken as a sign. As cultures evolve, Verstappen says that even Chinese people in engineering and tech hold onto some superstitions. They figure its better to be safe. To that endDont wrap a gift in white paper If youre bringing a gift for your host, or send a thank you follow up, dont wrap it in white paper since white paper is for funerals according to Verstappen. A better bet is to use red giftwrap since red is considered a lucky color.Avoid fours in any form In Chinese, the word for four is nearly identical to the word for death, so try not to bring four of anything to a meeting or appointment. In fact, you may notice that theres no 14th floor in some Chinese building. Guess JAY-Zs management team didnt take that into account when naming his latest release. Dont close deals during Ghost Month Unlike Shark Week, Ghost Mont h lives beyond the confines of popular culture. While its not necessarily part of everyday belief, Verstappen explains that Ghost Month is a time in the late summer or early fall when hell releases all the ghosts, and they want to eat from the living. So, you might see fully set tables with elaborate meals set up in front of peoples homes, enticing potentially malevolent wandering spirits to dine outside and avoid making mischief for the locals. While its an older tradition thats starting to fade, many people are still skittish about closing deals during Ghost Month, since all business deals during that time are considered unlucky. *Incidentally, 8 is considered a good luck number in China and the symbol for eternity. Use it often.